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Title: Business process improvement. the breakthrough strategy for total quality, productivity, and competitiveness.
Description: New York: McGraw-Hill, 1991. 23 cm. original hardcover, dustjacket. xiv,274 pp. diagrams, tables. index. -(first endpage name clipped, dustjacket slightly frayed, otherwise (very) good). ISBN: 0070267685. Weight/gewicht: 630 gr.

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Price: EUR 10.00 = appr. US$ 10.87 Seller: Bta Boeken
- Book number: 7287